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Posted: Thursday, June 29, 2017 12:37 PM


We are seeking a Customer Service/Tech Support Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product/service issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Previous experience in customer service, sales, or other related fields
• Computer knowledge
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Must be able to pass a drug screen/background check
Must have a flexible schedule and available to work weekends, evenings and holidays.
This is an hourly position and rate will be determined by experience.
Benefits available after 90 day review and 401K after 1 year of employment.
Please email resumes to

• Location: Jacksonville, St. Augustine

• Post ID: 16430408 jacksonville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017