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Posted: Saturday, September 2, 2017 4:28 PM

Title: PC Analyst Job Type: Information Technology About CSI Tech: CSI Tech is a different kind of IT talent company. We do our homework to match the right people, with the right skills, to every client challenge. Whether you're an organization with an immediate IT staffing need or an IT professional searching for the idea opportunity, CSI Tech is the solution you've been looking for. We do IT talent right. We are seeking PC Analyst who: Description: Work cooperatively with users to provide basic direction and instruction with computer applications Maintain confidential data and information Analyze problems; identify alternative solutions, project consequences of proposed actions Communicate clearly and concisely, both orally and in writing Analyze situations carefully and adopt effective courses of action Learn to operate server hardware and software Operate and maintain Apple iOS and OSx hardware Operate Windows based PC hardware and software Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs Perform highly skilled and complex PC maintenance, repair, analysis and testing Perform analysis testing and operations support for Windows 2008 R2 Active Directory and Exchange Use independent judgment, initiative, and good human relations and problem-solving skills in the application and follow through on decisions Ensure compliance with and follow standard practices and procedures common to computer networking and information systems work Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work Qualifications: Principles and practices of information systems as applied to a large and diversified public organization Methods, materials, tools and equipment used in PC and midrange computer networking, repairs, and operations Principles and practices of training program development and presentation Principles and practices of PC operation, maintenance and repair Principles and techniques used in interacting with PC users Principles and practices of information systems as applied to a large and diversified public organization Principles and practices of training program development and presentation Repair PCs and peripherals Software Installation and repair Network Analysis and Troubleshooting ITIL implementation Education and Experience: College degree, or Associate degree and 2 years related work experience, or High school diploma/equivalent and 3 years related work experience required Excellent verbal and written communication skills Experience with handheld scanners, label printers, and other ruggedized equipment a plus Strong knowledge of Macintosh OS, Windows OS and MS Office products Strong troubleshooting skills Ability to stay calm in stressful situations, especially when dealing with demanding customers and/or upper management Ability to handle multiple competing priorities Ability to work with minimal supervision Ability to use discretion and confidentiality with access to sensitive data May require occasional travel to remote locations Ability to lift computer equipment, including monitors and printers, which may weigh up to 60 lbs. Experience with troubleshooting Printers (both network and stand alones) Able to solve network connectivity problems, understand TCP/IP protocols, and be able to let higher levels of support know specific technical issues in detail Experience with creation/management of Ghost images and other rapid deployment technologies is a plus Basic understanding of Active Directory administrative tasks including creating user and computer accounts A strong dedication to quality customer service Good analytical skills, attention to detail, consistent follow-through to assure problems are resolved and ability to respond to last minute requests A+ and Network + Certifications preferred Responsible for all aspects of end-user PC provisioning including setup of hardware, software and peripherals Diagnoses and resolves end-user network, VPN, WI-FI and local-area network access problems Assists in creating documentation for self-service end-user support knowledge base Helps install local area network cabling systems and equipment such as network interface cards, and switches Principles and practices of information systems as applied to a large and diversified public organization Methods, materials, tools and equipment used in PC and midrange computer networking, repairs, and operations Principles and practices of training program development and presentation Principles and practices of PC operation, maintenance and repair Principles and techniques used in interacting with PC users Principles and practices of information systems as applied to a large and diversified public organization Principles and practices of training program development and presentation Our employees enjoy great benefits: Full Healthcare benefits Paid holiday schedule after you have completed 1,500 hours worked Paid vacation week after 2,000 hours worked 401(k) eligibility at six months of service, including a discretionary match from CSI Consultant Care Program CSI Tech at a glance: Being a part of a national and worldwide staffing industry enterprise, CSI Tech is a part of The CSI Companies which is part of Recruit, the 5 th largest staffing company in the world. In 2013, CSI Tech expanded its reach even further by acquiring the Anteo Group, one of Atlanta's most respected IT firms. The combined resources of CSI Tech and Anteo Group strengthens and expands CSI's IT resources nationwide. #dicepost - provided by DiceAnalysis, Analyst, Analytical Skills, Cabling, Customer Service, Development, Exchange, Hardware, iOS, Management, Materials, MS Office, Networking, PC, Peripherals, Project, Protocols, Supervision, Switches, TCP/IP, Testing, VPN, Windows

Source: http://www.juju.com/jad/00000000buk49c?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc192a42bcab02a53985ae36ee634d305b8d6440889150f360


• Location: Jacksonville

• Post ID: 18437302 jacksonville
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