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Posted: Wednesday, September 6, 2017 1:55 PM


Antisyn
(
antisyn
) is
seeking a self:motivated IT Support Technician to join our fast growing,
dynamic team. We are an outsourced IT solutions company for small to mid:sized
businesses in Jacksonville, FL and the surrounding areas. We handle support,
consulting, project management, proactive management, and more. We are a growing
company looking to add an energetic and talented member to our reactive support
team.

The IT Support Technician will
provide exceptional phone and email support while resolving a variety of
technological issues : ranging from an offline printer to system:wide
malfunctions. Our wide range of clientele ensures that no two days are the same
while we provide our expertise for all industries. The right candidate will
have a minimum of five years experience in IT Support and excellent written and
verbal communication skills. He or she will have exceptional customer service
and problem:solving skills, and have the ability to think abstractly to solve
both complicated problems and more basic support needs. This position will have
great potential for personal and professional growth within the company.

To the qualified IT Support
Technician we offer:

:
50,000:70,000 salary, commensurate with experience

:
Health, vision, and dental package

:
PTO and paid holidays

:
Certification and education reimbursement

:
Limitless growth potential

:
Opportunity to work with an expert, collaborative team

At Antisyn, we
pride ourselves on improving the reliability and security of computer networks
while also working to reduce IT costs and network downtime at a fraction of
typical IT or computer support costs.
We
have a unique approach designed to help our clients get dramatically different
results than with our competitors, and we have a culture of taking care of both
our customers and employees. Company outings, LAN parties, lunches,
paintball and go:kart racing are just some examples of the fun we have as a
team. If you value hard work and are dedicated to being the best, then you will
fit into this supportive environment.

Duties and responsibilities for IT
Support Technician include:

:
Provide reactive customer service and IT support to our
customers' end users and business technologies

:
Provide technical support at network level: WAN and LAN
connectivity, routers, firewalls, and security

:
Identify root cause of IT issues and work diligently to
research and solve the issues and eliminate recurring tickets

:
Work collaboratively with internal team to solve
problems quickly and efficiently

:
Instill confidence for customers through clear and
effective communication



Qualifications for the IT Support
Technician include:

:
Minimum of 5 years experience in IT Support

:
Experience with managing firewalls and network
equipment (including Sonicwall, Cisco, etc.)

:
Experience supporting and troubleshooting Windows
servers (Active Directory, DNS, DHCP, Group Policy, Exchange, SQL,
Terminal Services, etc.)

:
Excellent communication and problem:solving skills

:
Ability to work well under pressure

:
Authorization to work in the United States

We are an Equal
Opportunity employer. No calls or emails please. Please apply using the
confidential link below.

antisyn.applicantstack/x/apply/a2kxq1ia3mbw

Source: https://www.tiptopjob.com/jobs/71621196_job.asp?source=backpage


• Location: Jacksonville

• Post ID: 18479037 jacksonville
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